Confidentiality & Privacy Policy

At Inner Sojourn, your privacy is of the utmost importance. I am committed to providing a safe, confidential, and secure space for your therapeutic journey. The information you share with me will remain private, with only a few rare exceptions, which I will explain below.

Confidentiality & When It May Be Breached

All sessions are strictly confidential. However, there are five legal and ethical exceptions where I may be required to break confidentiality:

Risk of Harm to Yourself or Others
- If you disclose that you are actively planning to harm yourself or someone else, I may need to take steps to ensure safety.
Child Safety Concerns (Under 16 Years Old)
- If you disclose that a child under the age of 16 is experiencing abuse, neglect, exposure to domestic violence, or dangerous circumstances, I am legally required to report this to the appropriate child protection authorities.
Abuse or Harassment by a Regulated Health Professional
- If you share that a regulated health professional (such as a doctor, nurse, psychologist, psychiatrist, dentist, massage therapist, etc.) has engaged in sexual misconduct or harassment, I must report this to their licensing body.
Substance Use in High-Risk Professions
- If you work in a position where public safety is a concern (e.g., transportation, emergency services, law enforcement, etc.) and disclose that you are under the influence of substances while on duty, I may be required to take action to protect public safety.
Legal Requests for Records
- My clinical notes are only released if a legal warrant is presented by law enforcement or a court order is issued. Without a warrant or court order, I do not provide case notes.

📌 If any of these situations apply to you, I will make every effort to inform you before breaching confidentiality. Only the necessary information will be shared, and I will discuss this with you beforehand whenever possible. I understand that these moments can be difficult, and I will support you through the process with care and understanding. You will not have to navigate this alone—I will be here to help you every step of the way.

Privacy Commitment

I take every precaution to ensure that your personal information remains private and secure. This includes:

Confidential Session Environment: Sessions are conducted in a private setting to ensure confidentiality.
Secure Record-Keeping: Clinical notes are stored securely and are not shared with third parties unless legally required.
No Unauthorized Disclosure: Your information will never be shared with employers, family members, or any third parties without your explicit, written consent.

Electronic Communication & Privacy

If you choose to communicate via email, text, or online platforms, please be aware of the following:

Email Communication: I use ProtonMail, a secure and encrypted email platform, to protect your privacy. However, as with any digital communication, always use caution when sharing personal details online.
Text Messages: Please note that texting is not a secure form of communication. While I am happy to use it for scheduling or brief check-ins, avoid sharing sensitive personal information via text.
Virtual Sessions (JaneApp): I use JaneApp’s secure video platform for online sessions, which meets privacy and confidentiality standards.
Session Reminders & Scheduling Emails: You will receive automated reminders for your appointments via JaneApp. If you prefer not to receive these reminders, you can adjust your notification settings or let me know.

📌 If you have concerns about electronic privacy, please discuss alternative communication methods with me.

Client Record-Keeping & Access

Your clinical records are stored securely and remain confidential.
Records are kept for the legally required period (as per Ontario's privacy laws).
If you wish to review or request a copy of your records, please submit a written request, and I will discuss the process with you.

Questions or Concerns?

If you have any questions about confidentiality, privacy, or record-keeping, please feel free to reach out.

📌 Your privacy and trust are my priority. If you ever have concerns about confidentiality, please don’t hesitate to ask.

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